Days after Kang Daniel postponed his fan meeting in Hong Kong, another K-Pop event has been canceled, this time GOT7’s World Tour concerts.
Hong Kong has seen ongoing protests showcasing the citizen’s going against the extradition bill proposed by the Hong Kong government. While there have been few deaths, there have been hundreds of arrests and injuries, with protesters being attacked with tear gas and rubber bullets.
The organizer of the concert, Rolemodel Entertainment Group, released a statement saying they would be postponing the concert to a later date, and refunding tickets.
GOT7 2019 WORLD TOUR ‘KEEP SPINNING’ IN HONG KONG
Show Postponement Announcement & Ticket Refund Procedures
(Ticket Refunds Starting 26 August 2019)
Due to unforeseen circumstances resulting from the latest social situation in Hong Kong that may affect fans from arriving and departing the venue, and may also lead to safety concerns of fans, GOT7 2019 WORLD TOUR ‘KEEP SPINNING’ IN HONG KONG, originally scheduled on Saturday and Sunday, 31st August and 1st September 2019 at AsiaWorld-Expo, Arena, will be postponed to later dates.
Rolemodel Entertainment Group (REG) would like to sincerely apologize for all disappointment and inconvenience caused due to the show postponement. We truthfully appreciate the continued support from fans of GOT7 and will announce the new schedule soon.
Thank you again for your kind understanding.
In the meantime, all tickets will be cancelled automatically. Full refunds for all ticketholders will be available from HK Ticketing. For refund details, please see below:
Tickets Purchased by Credit Card:
Full refund will be automatically deposited to the same Credit Card account used for ticket purchase within 45 working days.
Tickets Purchased by Cash:
1) Please bring along the concert tickets to the HK Ticketing Box Office at the Hong Kong Convention and Exhibition Centre during business hours from 26 August 2019 to 25 September 2019 to process a refund.
2) Business Hours: Monday – Saturday, 11am – 7pm and closed on Sundays and Public Holidays
3) An immediate full refund in cash will be made at the Box Office counter upon submission of a completed Refund Application Form with concert ticket(s). The ticket holders must sign to acknowledge receipt of the refund.
4) Any Cash Refund requests received after 25 September 2019 will not be processed.
Should there be any enquiries, please call HK Ticketing’s Customer Service Hotline on (852) 31 288 288.